IT SUPPORT COORDINATOR

Danegreen Construction Limited is seeking an IT Support Coordinator to join one of its Project team. Reporting into the IT and Project Controls team, the IT Support Coordinator will be tasked with front line IT assistance to the entire project.

 

Responsibilities:

Familiar with Microsoft Windows 10 setup and administration.

Hardware and Software Troubleshooting of end user devices.

Windows Server 2016 Administration

VoIP telephone administration and troubleshooting.

VPN administration and troubleshooting.

Mobile Phone Support and troubleshooting.

Asset management and inventory (Hardware / Software)

Configuring and administering Cisco Catalyst switches

Configuring and administering of Fortinet Fortigate Firewalls

Configuring and administering of Cisco Wireless Access Points & Wireless LAN Controllers

Configuring and administering of Ubiquiti Wireless Bridges

Further Installing and configuring computer hardware, software, systems, networks, printers and scanners

Monitoring and maintaining computer systems and networks

Responding in a timely manner to service issues and requests

Providing technical support across the company (this may be in person or over the phone)

Setting up accounts for new users

Repairing and replacing equipment as necessary

 

Qualifications:

Diploma or certification in Information Technology

Minimum two years of relevant work experience in an IT help desk environment

Excellent customer service, interpersonal, and time management skills

Strong communications skills and the ability to interface effectively with users, customers, and coworkers

Willingness to take responsibility for ensuring customer satisfaction

Ability to effectively prioritize and execute tasks

Self-motivated and able to work independently

Danegreen Construction Limited is equally committed to providing access to employment of qualified candidates to ensure an equitable and diversified workplace.

At Danegreen Construction Limited, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

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